<span style="font-family: Tele-GroteskNCNor;font-size: 18px">Hallo Herr Ibach,<br /><br />ein Foto vom verschlossenen Paket habe ich nicht gemacht.  Ich empfinde aber die Umverpackung recht instabil, als gut empfinde ich die Kantenschützer. Ich teile aber Ihren Eindruck, dass das Paket gestürzt oder gestoßen sein könnte, die defekten Teile lagen alle auf der gleichen Seite. <br /><br />Anbei die gewünschten Fotos. <br /><br />Mit freundlichen Grüßen <br />Beatrice Blumenroth </span>
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<b>Von:</b> <a href="action.php?action=write&amp;mail_to=post@meinbad-guenstiger.de">post@meinbad-guenstiger.de</a><br />
<b>Betreff:</b> WG: Ticket: ED293715B300B Re: Paket Nummer 56222490579 Kunden Nummer 2760315005<br />
<b>Datum:</b> 14.08.2018, 15:04 Uhr<br />
<b>An:</b> <a href="action.php?action=write&amp;mail_to=b-hanne@t-online.de">b-hanne@t-online.de</a><br />
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<div><div class="WordSection1"><p class="MsoNormal"><span style="color:#1F497D">Hallo Frau Blumenroth,</span></p><p class="MsoNormal"><span style="color:#1F497D"></span></p><p class="MsoNormal"><span style="color:#1F497D">anbei unten stehende Mail von GLS.</span></p><p class="MsoNormal"><span style="color:#1F497D"></span></p><p class="MsoNormal"><span style="color:#1F497D">Können Sie mir bitte auch noch ein Foto des Paketaufklebers auf dem Karton zusenden. Da das Paket ja laut Ihrer Email keine Beschädigung aufwies haben Sie wahrscheinlich auch kein Foto von dem noch verschlossenen Karton gemacht.</span></p><p class="MsoNormal"><span style="color:#1F497D"></span></p><p class="MsoNormal"><span style="color:#1F497D">Oder kann man eventuell Beschädigungen von einem Sturz erkennen? Es macht den Eindruck, als wenn das Paket vorne auf die untere Kante geknallt ist und dadurch die Beschädigungen entstanden sind.</span></p><p class="MsoNormal"><span style="color:#1F497D"></span></p><p class="MsoNormal"><span style="color:#1F497D">Vielen Dank!</span></p><p class="MsoNormal"><span style="color:#1F497D"></span></p><p class="MsoNormal"><span style="color:#1F497D">Herzliche Grüße </span></p><p class="MsoNormal"><span style="color:#1F497D"></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">ppa. Jörg Ibach</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">--------------------------------------------------------------------------</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">meinbad-günstiger GmbH</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">Hindenburgstrasse 4</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">42853 Remscheid</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">Fon     + 49 2191 6904677</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">Fax     + 49 2191 6904676</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">E-Mail  <a href="action.php?action=write&amp;mail_to=post@meinbad-guenstiger.de"><span style="color:#0563C1">post@meinbad-guenstiger.de</span></a></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">eingetragen beim Amtsgericht Wuppertal</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">HRB 27868</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;color:#1F497D;mso-fareast-language:DE">Geschäftsführerin: Katharina Ibach</span></p><p class="MsoNormal"><span style="color:#1F497D"></span></p><p class="MsoNormal"><span style="color:#1F497D"></span></p><p class="MsoNormal"><span style="color:#1F497D"></span></p><p class="MsoNormal"><b><span style="mso-fareast-language:DE">Von:</span></b><span style="mso-fareast-language:DE"> kundenservice@gls-germany.com [mailto:kundenservice@gls-germany.com] <br /><b>Gesendet:</b> Dienstag, 14. August 2018 12:48<br /><b>An:</b> post@meinbad-guenstiger.de<br /><b>Betreff:</b> Ticket: ED293715B300B Re: Paket Nummer 56222490579 Kunden Nummer 2760315005</span></p><p class="MsoNormal"></p><div><div><div><div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Sehr geehrter Herr Ibach,</span><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">&nbsp;</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">vielen Dank für Ihre E-Mail.</span></p></div></div></div></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">&nbsp;</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Um den Fall an die zuständige Abteilung übergeben zu können, benötigen wir noch</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif"><br />- die komplette Empfängeradresse<br />- die komplette Versenderadresse<br />- die zu erwartende Schadenshöhe<br />- Fotos des beschädigten Paketes inkl. Aussenverpackung und Paketaufkleber.</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">&nbsp;</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">Nach Erhalt leiten wir umgehend die Nachforschung ein. Vielen Dank für Ihre Bemühungen.</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif">&nbsp;</span></p></div></div><p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:&quot;Tahoma&quot;,sans-serif"><br /><br /></span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif"></span></p><div><div><div><div><p class="MsoNormal"><span style="color:black">Für Rückfragen mailen Sie bitte über Ihre Antwortfunktion die Ticketnummer<br />aus dem Betreff (wenn möglich gerne mit dem Protokoll des E-Mailverlaufes).<br />Vielen Dank.<br /><br />Mit freundlichen Grüßen<br /><br />Ihr GLS Service-Team<br />Bereich E-Mail Bearbeitung<br /><br />Hier unsere Kontaktdaten auf einen Blick:<br /><br />GLS Verwaltungs- und Service GmbH<br />National Customer Service<br />Eckdrift 83<br />19061 Schwerin<br />Germany<br /><br />T +49 (0) 6677 646 90 70 30<br />E </span><a href="action.php?action=write&amp;mail_to=kundenservice@gls-germany.com"><span style="color:black">kundenservice@gls-germany.com</span></a><span style="color:black" xml:lang="EN-US">?</span></p></div><div><p class="MsoNormal">&nbsp;</p></div></div></div></div><p class="MsoNormal" style="margin-bottom:12.0pt"><br /><br />--------------------------------------------<br />Von: <a href="action.php?action=write&amp;mail_to=post@meinbad-guenstiger.de">post@meinbad-guenstiger.de</a><br />Gesendet: 2018/08/13 15:19:21<br />An: <a href="action.php?action=write&amp;mail_to=kundenservice@gls-germany.com">kundenservice@gls-germany.com</a> &lt;<a href="action.php?action=write&amp;mail_to=kundenservice@gls-germany.com">kundenservice@gls-germany.com</a>&gt;<br />Betreff: Paket Nummer 56222490579 Kunden Nummer 2760315005<span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p><div><p class="MsoNormal"><span style="font-size:12.0pt;color:#004080;mso-fareast-language:DE">Sehr geehrte Damen und Herren,</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"><span style="font-size:12.0pt;color:#004080;mso-fareast-language:DE">&nbsp;</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"><span style="font-size:12.0pt;color:#004080;mso-fareast-language:DE">ich habe letzte Woche am 09.08.2018 einen gut verpackten Waschtischunterschrank versendet. Leider ist dieser nach einem heftigen Aufsetzen auf der Längskante des Kartons an mehreren Stellen gebrochen und die Kanten sind dementsprechend aufgeplatzt.</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"><span style="font-size:12.0pt;color:#004080;mso-fareast-language:DE">&nbsp;</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"><span style="font-size:12.0pt;color:#004080;mso-fareast-language:DE">Was kann ich nun machen bzw. wer kommt nun für den Schaden auf?</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"><span style="font-size:12.0pt;color:#004080;mso-fareast-language:DE">&nbsp;</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"><span style="font-size:12.0pt;color:#004080;mso-fareast-language:DE">Ich bitte um eine kurzfristige Rückantwort.</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"><span style="font-size:12.0pt;color:#004080;mso-fareast-language:DE">&nbsp;</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"><span style="font-size:12.0pt;color:#004080;mso-fareast-language:DE">Vielen Dank!</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"><span style="font-size:12.0pt;color:#004080;mso-fareast-language:DE">&nbsp;</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"><span style="font-size:12.0pt;color:#004080;mso-fareast-language:DE">Mit freundlichen Grüßen</span><span style="font-size:12.0pt;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-language:DE"></span></p></div><div><p class="MsoNormal"></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;mso-fareast-language:DE">ppa. Jörg Ibach</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;mso-fareast-language:DE">--------------------------------------------------------------------------</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;mso-fareast-language:DE">meinbad-günstiger GmbH</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;mso-fareast-language:DE">Hindenburgstrasse 4</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;mso-fareast-language:DE">42853 Remscheid</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;mso-fareast-language:DE">Fon&nbsp; &nbsp;&nbsp;&nbsp;+ 49 2191 6904677</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;mso-fareast-language:DE">Fax&nbsp;&nbsp;&nbsp;&nbsp; + 49 2191 6904676</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;mso-fareast-language:DE">E-Mail&nbsp; <a href="action.php?action=write&amp;mail_to=post@meinbad-guenstiger.de">post@meinbad-guenstiger.de</a></span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;mso-fareast-language:DE">eingetragen beim Amtsgericht Wuppertal</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;mso-fareast-language:DE">HRB 27868</span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Arial Black&quot;,sans-serif;mso-fareast-language:DE">Geschäftsführerin: Katharina Ibach</span></p></div><div><p class="MsoNormal"></p></div><div><p class="MsoNormal"></p></div><pre>___________________________________________________________________________________________________________________</pre><pre></pre><pre>General Logistics Systems Germany GmbH &amp; Co. OHG</pre><pre>Sitz: Neuenstein</pre><pre>Registergericht: Amtsgericht Bad Hersfeld HRA 863</pre><pre>Persönlich haftende Gesellschafter:</pre><pre>- GLS Beteiligungs GmbH, Sitz: Neuenstein, Registergericht: Amtsgericht Bad</pre><pre>Hersfeld HRB 787,</pre><pre>Geschäftsführer: Saadi Al-Soudani, Eberhard Fritze, Martin Seidenberg.</pre><pre>- General Logistics Systems B.V., Sitz: Amsterdam/Niederlande,</pre><pre>Registergericht: Kamer van Koophandel Amsterdam Dossiernr. 34125684,</pre><pre>Geschäftsführer: James Rietkerk.</pre><pre></pre><pre>___________________________________________________________________________________________________________________</pre><pre></pre></div></div>